Before you start
Your organisation must have SSO turned on for REMPLAN. If you're not sure, check with your IT administrator or contact REMPLAN support.
Important: Your organisation is using SSO for logging onto your REMPLAN software. You must use the SSO method to sign in.
Loggin in for the first time with SSO
Go to login.remplan.com.au
Click Login button.
Under Staff Access, select your REMPLAN Product (Economy, Community or Forecast).
Enter your email address and select Next.
Select Microsoft
The first time you sign in, a Permissions requests screen from Microsoft appears. It asks you to allow REMPLAN to:
use your name and email as part of your REMPLAN account
use your organisation's Microsoft sign-in to check you can access REMPLAN
keep using the REMPLAN data you already have access to
Read the permissions and REMPLAN’s terms of service and privacy statement, then select Accept.
What happens next
You’re taken straight to your REMPLAN software.
Logging in after your first SSO sign-in
Once you’ve signed in with SSO the first time, logging in again is quicker:
Go to login.remplan.com.au.
Click Login button.
Under Staff Access, select your REMPLAN product.
Select Microsoft. You’re taken straight to your REMPLAN software. You won’t need to enter your email or accept permissions again.
Troubleshooting
Issue: I don't see a Microsoft button on the sign-in screen.
What to check: Confirm your organisation has turned on SSO for REMPLAN. If it's still not showing, contact REMPLAN support.
Issue: I selected Accept but got an error or nothing happened.
What to check: Confirm you're signing in with your organisation's work email address, not a personal Microsoft account. Contact REMPLAN support if the problem continues.
Accessibility and access
This guide applies once your organisation's IT team has turned on SSO for REMPLAN. If your organisation still uses a password to log in, see First Time Login to REMPLAN.
FAQ
Do I need a new REMPLAN account for SSO?
No. SSO uses your existing REMPLAN account and links it to your organisation's Microsoft account.
What if my organisation hasn't set up SSO yet?
Ask your IT team to contact the REMPLAN support team to have SSO turned on, or see First Time Login to REMPLAN in the meantime.
What happens to my old REMPLAN password?
It stops working once your organisation turns on SSO. You'll log in with your organisation's Microsoft account from then on.
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Need more help?
If you still need help, contact the REMPLAN support team. Email [email protected] or call 1300 737 443.
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